Privacy Policy

1. Introduction

SecureKey Logistics ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website loot-secretkey.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number, postal address)
• Company information and job title
• Communication preferences
• Information provided in forms, surveys, or correspondence

2.2 Technical Information

We automatically collect certain technical information:

• IP address and browser type
• Operating system and device information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing and improving our logistics services
• Responding to enquiries and providing customer support
• Sending newsletters and marketing communications (with consent)
• Complying with legal obligations and regulatory requirements
• Protecting our business interests and preventing fraud

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Consent: For marketing communications and non-essential cookies
• Contract: To provide our logistics services
• Legitimate interests: For business operations and website functionality
• Legal obligation: For compliance and regulatory requirements

5. Information Sharing and Disclosure

We may share your information with:

• Service providers and contractors who assist in our operations
• Regulatory authorities when required by law
• Professional advisors (lawyers, accountants, auditors)
• Third parties in connection with business transfers

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Retention periods vary depending on the type of information and purpose of processing.

8. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Restriction: Limit the processing of your personal data
• Portability: Transfer your data to another organisation
• Objection: Object to certain types of processing
• Withdraw consent: Withdraw consent for consent-based processing

9. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through our cookie consent banner or your browser settings. For more information, see our Cookie Policy.

10. International Transfers

We primarily process data within the UK. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

13. Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

ICO: www.ico.org.uk
Phone: 0303 123 1113