1. Introduction
These Terms of Service ("Terms") govern your use of the SecureKey Logistics website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Company Information
SecureKey Logistics is a logistics company registered in the United Kingdom, providing B2B infrastructure services to private healthcare clinics.
3. Services
We provide the following logistics services to private healthcare clinics:
- Equipment transportation and delivery
- Supply chain management
- Inventory management solutions
- Compliance and regulatory support
- Warehousing and distribution services
4. Service Agreements
Specific services are provided under separate service agreements that incorporate these Terms. Service agreements will include:
- Detailed service specifications
- Pricing and payment terms
- Service level agreements
- Delivery schedules and requirements
5. Client Obligations
Clients must:
- Provide accurate and complete information
- Comply with all applicable laws and regulations
- Make timely payments as agreed
- Provide safe and appropriate access to facilities
- Maintain appropriate insurance coverage
- Notify us promptly of any changes affecting service delivery
6. Payment Terms
- Payment terms are specified in individual service agreements
- All prices are exclusive of VAT unless stated otherwise
- Late payment charges may apply as specified in agreements
- We reserve the right to suspend services for non-payment
7. Liability and Insurance
7.1 Our Liability
Our liability is limited as follows:
- We maintain appropriate professional indemnity and public liability insurance
- Our total liability for any claim shall not exceed the value of the specific service contract
- We are not liable for indirect, consequential, or special damages
- Nothing in these Terms excludes liability for death, personal injury, or fraud
7.2 Client Liability
Clients are responsible for:
- Ensuring goods are properly packaged and labelled
- Providing accurate information about goods and requirements
- Compliance with all applicable regulations
- Any damage caused by incorrect information or instructions
8. Health and Safety
We are committed to maintaining the highest health and safety standards:
- All personnel are trained in relevant health and safety procedures
- We comply with all applicable health and safety regulations
- Clients must inform us of any specific safety requirements
- We reserve the right to refuse services that pose safety risks
9. Compliance and Regulations
We ensure compliance with:
- UK healthcare regulations and standards
- Data protection laws (UK GDPR)
- Transportation and logistics regulations
- Environmental and sustainability requirements
- Quality assurance standards
10. Confidentiality
We maintain strict confidentiality regarding:
- Client information and business operations
- Patient data (where applicable)
- Commercial and technical information
- All confidential information shall be protected in accordance with our Privacy Policy
11. Termination
Service agreements may be terminated:
- By either party with appropriate notice as specified in the agreement
- Immediately for material breach or non-payment
- Upon insolvency of either party
- By mutual agreement
12. Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control, including:
- Natural disasters, extreme weather conditions
- Government actions, regulations, or restrictions
- Labour disputes, strikes, or industrial action
- Infrastructure failures or cyber attacks
- Pandemic or health emergency restrictions
13. Intellectual Property
All intellectual property rights in our services, systems, and materials remain our property. Clients are granted a limited licence to use our services as specified in service agreements.
14. Data Protection
We process personal data in accordance with our Privacy Policy and applicable data protection laws. Both parties agree to comply with their respective data protection obligations.
15. Dispute Resolution
Any disputes shall be resolved through:
- Direct negotiation between the parties
- Mediation if negotiation fails
- Arbitration or court proceedings as a last resort
These Terms are governed by English law, and disputes shall be subject to the exclusive jurisdiction of English courts.
16. Website Use
When using our website, you agree to:
- Use the website for lawful purposes only
- Not attempt to gain unauthorised access to our systems
- Not transmit malicious code or interfere with website functionality
- Respect intellectual property rights
17. Changes to Terms
We may modify these Terms from time to time. Updated Terms will be posted on our website with a new effective date. Continued use of our services constitutes acceptance of modified Terms.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
19. Contact Information
For questions about these Terms or our services, please contact us: